General
How long have you been in business?
Will has always had a love of photography. He began shooting sessions for friends in the fall of 2010. He eventually took the leap and started an official business in 2011. He slowly began training me to be his second shooter and Will took the business full time in the fall of 2013. In May of 2015, I cut my hours significantly at my second job to help Will as much as I can during our busy seasons.
Can I have the RAW files so I can edit my photos myself?
The short and sweet answer: no. On an average wedding day, Will and I leave with 3000-5000 RAW unedited photos. When the wedding day is over, the work has only just begun for us. We take a good look at each and every photo, decide which ones are keepers, and Will spends hours editing each gallery to make it look its absolute best. To us, when the photo is taken, it is only halfway complete. Just like any artist, we do not want you to see our unfinished work.
Do you deliver every image you shoot?
Every photo that is worth keeping, you will see. Throughout a wedding day, you will hear the shutter click several times for each pose. This accounts for blinking, fly away hairs with wind, slight changes in light, etc. Sometimes we will take a shot and decide that a different exposure will suit the photo better. Don’t worry, we deliver approximately 100+ images/hour of shooting.
What is a print release?
A print release allows you to print your photos through whichever vendor you choose as much as you like and for as long as you like.
What type of camera and equipment do you use?
We shoot Sony. We each have two full frame bodies and an assortment of lenses. We have back-up cameras, lenses, and flashes. You can rest assured that if any of our equipment is damaged or malfunctions during your wedding day we have a plan to continue shooting without anyone even noticing.
Do you back up our images? How can we ensure that our images won’t be lost?
We take protecting your images very seriously. Each of our cameras has dual memory cards which means that each time we snap a photo there are two copies made. Once we return home we back your images up to two separate hard drives, one of which we keep in a fireproof safe (along with the original memory cards). Once they are completely edited, you will receive an online gallery in addition to our two copies.
Can I pay via credit card?
You can use a credit card when ordering prints online. Otherwise we prefer cash or check. Our preference for cash or check allows us to keep our pricing as low as possible since we avoid credit card transaction fees.
Wedding
How soon should I book my wedding?
We always recommend booking your vendors ASAP. Sometimes we book weddings as much as two years in advance. May, June, October, and November are typically our busiest months but this actually tends to change from year to year. We often shoot 6-7 weddings in the month of October alone so we definitely recommend booking as far in advance as you can.
How do I book with The Greenes?
After e-mailing to confirm that we have your date open, we’d love to set up a consultation to discuss the details of your big day and to make sure we are a good fit for each other. After our consultation and deciding which package is right for you, we do request a half down retainer fee and signed contract to secure your date. In some instances, we can work out a payment plan. Just ask.
Do you do destination weddings?
Will and I love to travel! Contact us for information on travel fees!
Who will be shooting my wedding?
We have been shooting together as a team for years and like it that way. Are we codependent? Maybe so. Either way it guarantees you’ll see the two of us at your wedding.
Do you provide partial day coverage?
We have multiple wedding day packages that range in hours of coverage. For the best coverage of your wedding day, we recommend choosing a package that will allow enough time for us to arrive at least 2-3 hours before the ceremony and will allow us to stay until at least an hour or two before the reception is over.
What happens if we go over the contracted amount of time?
Extra hours are $200.
How many images do you typically deliver from a wedding day?
On average, wedding day coverage that includes at least 6-8 hours will yield approximately 800-1200 photos. Again, this depends on several factors including how big your bridal party is, how many family photos we take, how much dancing occurs at the reception, etc.
If we cancel the wedding will be receive our Retainer back?
Your retainer payment is non-refundable. Unfortunately, The Greenes is our sole source of income. While we understand that life sometimes throws curveballs, we cannot return retainer payments. In many instances, we have turned away many couples for a particular date.
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Sessions
How many images do you typically deliver from an engagement session?
The average engagement session yields 150-200 photos. This is dependent upon your location, the weather, number of outfit changes, etc.
Do you charge travel fees? Why?
Will and I spend many, many hours on the road each week traveling to and from sessions. Travel fees help recoup our time in the car as well as gas and mileage. As a general rule, please expect a travel fee for locations greater than 30-45 minutes from our home in Farmville.
What should we bring to our session?
When planning for your session, please plan to bring along any props that you may wish to use. Please also plan to bring along any outfit changes you may have, comfortable shoes, bottled water during the warmer months, and a jacket to wear between shots during the cooler months. We recommend leaving purses, keys, cell phones, and other small personal items in your car. We move around quite a bit during a typical session and may not always have an easily accessible, safe spot for your belongings.
How long will my session last?
Typical engagement and bridal sessions last 2 to 3 hours. Many factors determine the length of the session, but we generally block off up to 3 hours for these sessions.
Products
How long does it take me to get my prints?
Once you have placed your order for you prints, they should be shipped to you within 7-10 days (often sooner, but we can't guarantee it.)
why am I having to crop my image to order the size print that I want?
The cameras we use shoot at an aspect ratio of 2:3 (the same as most cameras) this means that for every 2 units an image is wide, it is 3 units long. Certain print sizes including the most popular 4x6 fit this aspect ratio perfectly. However, some sizes don't fit so nicely (e.g. 5x7, 8x10, 11x14). Thus, cropping is necessary. Below are examples of the 3 most common sizes and how the image is affected to fit them.